Full Tilt suck!
I tried to transfer some of my tourney winnings out of my account the other day after winning that little $5 turbo but they wouldn't let me! They told me i needed to make a deposit on a bank card and then i could withdraw to that account. No worries i thought, tried to deposit - Unsuccessful. And into the bargain they then freeze my account until i send them proof of ID. I do this and then have to wait 2 days for a generic, copy/pasted reply informing me my photo IDs not valid and nor is my bank statement as its over 60 days old. No response to my comments/questions in my previous email to them!
I replied attaching a choice of 2 different bank statements/utility bills and further explanation as to why i'm not able to meet their photo ID requirements (my passports out of date). I also requested a prompt response seeing as time is dragging on with MY funds frozen in THEIR bank accounts making them money.
3 days later and i'm still waiting for a reply! When they eventually get around to it, no doubt i'll get another copy/pasted response which doesn't directly address any of my previous questions! All i want is my money - i don't care if i can never play there again! In fact, i may even choose not to if this drags on much longer!
I wish more sites had MAC compatible clients so i had more choice of sites!