Full Tilt suck!
I tried to transfer some of my tourney winnings out of my account the other day after winning that little $5 turbo but they wouldn't let me! They told me i needed to make a deposit on a bank card and then i could withdraw to that account. No worries i thought, tried to deposit - Unsuccessful. And into the bargain they then freeze my account until i send them proof of ID. I do this and then have to wait 2 days for a generic, copy/pasted reply informing me my photo IDs not valid and nor is my bank statement as its over 60 days old. No response to my comments/questions in my previous email to them!
I replied attaching a choice of 2 different bank statements/utility bills and further explanation as to why i'm not able to meet their photo ID requirements (my passports out of date). I also requested a prompt response seeing as time is dragging on with MY funds frozen in THEIR bank accounts making them money.
3 days later and i'm still waiting for a reply! When they eventually get around to it, no doubt i'll get another copy/pasted response which doesn't directly address any of my previous questions! All i want is my money - i don't care if i can never play there again! In fact, i may even choose not to if this drags on much longer!
sigh :(
I wish more sites had MAC compatible clients so i had more choice of sites!
Rant Over.
5 comments:
As a thought, does any of your mates have a full tilt account where you could transfer into their account for them to cash out for you, or is this not feasable now that your account is frozen.
Sadly not - I actually tried transferring the funds to begin with but they wouldn't let me and told me to register a card by making a deposit - I do that and thats when they decide it'd be nice to freeze the account altogether.
I don't mind a few security checks but i'm given them about 6 different documents now to choose from and on top of that - the main thing is the time they take to reply. 4 days since i last heard off them now and still waiting.
Pokerstars would've had this sorted over a week ago.
Given the events of the past few days, this takes on a new complexion, n'est-ce pas?
Pretty much sums them up. I genuinely don't know how they've become so successful given the extremely poor way they run their business so the latest news doesn't surprise me in the slightest. I stupidly still have funds on there, albeit rather minimal funds (about $80 i think). Once/if i get the chance to take them off i will do and it'll be the last dealings i have with them.
Good to see Ivey taking a stand against them - They're quickly becoming the new UB/AP.
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